Returns & Exchanges
At Unicorn Cosmetics, we want you to feel magical in every look, which is why we offer a 30-day return window for unopened and unused products. For hygiene reasons, cosmetics must remain in their original, sealed packaging to be eligible for a refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our support team with your order number and the reason for your return to receive a return authorization.
- 2.Prepare Your Package
Carefully pack your unused items in their original boxes, ensuring they are securely padded to prevent damage during transit back to our warehouse.
- 3.Ship It Back
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location, keeping your tracking receipt for reference.
- 4.Receive Your Refund
Once our quality control team inspects the items, we will process your refund to your original payment method within 5 to 7 business days.