Frequently Asked Questions
Everything you need to know about your magical transformation.
Are Unicorn Cosmetics products cruelty-free?
Yes, we are 100% cruelty-free. We never test our products or ingredients on animals, and we only work with suppliers who uphold the same ethical standards.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the domestic region. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. Due to hygiene reasons, we cannot accept returns on cosmetics that have been opened or swatched.
Do you offer international shipping?
Absolutely! We ship our magical products worldwide. Shipping costs and delivery times are calculated at checkout based on your specific country.
How can I track my package?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your parcel's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and popular 'buy now, pay later' options like Klarna and Afterpay.